Ordering information
Who is HappyPress?
HappyPress is a trading name of Work Package Services B.V., Dutch Chamber of Commerce (KvK) no. 70632715, VAT ID NL858401538B01. Registered address: Moeder Teresalaan 25, 3223 MP Hellevoetsluis. Correspondence and returns: Christiaan Huygensweg 19A, 3225 LD Hellevoetsluis.
info@workpackageservices.com · 085 041 03 19 (standard call charges apply).
Terms of sale
New quotes and orders are subject to our terms of sale dated 3 November 2026. Download the terms (PDF, Dutch).
A non-binding quote
Choose the specifications and quantity. Request a quote for an individual item or from your cart. The button opens an email with your choices. Send the draft to submit your request. If you do not use an email app, download the summary and email it to us yourself. We confirm the price, packaging, shipping, VAT and delivery time before you accept. A request does not place an order.
Ordering directly
You can check out directly when the shop offers this option for your order. Before ordering, you see the total including VAT and delivery, the expected delivery date and the available payment methods. Check the delivery address and approve each print file. For a different billing address, special requests, a firm deadline or delivery outside the Netherlands, we prepare a quote.
With iDEAL you pay the total straight away. If you are an individual and choose to pay later via Klarna, Klarna assesses your application and sends you payment instructions. HappyPress remains your point of contact for production, delivery and complaints.
Your statutory guarantee rights
Your personalised print must meet the specifications you agreed with us. If something is wrong, contact us at info@workpackageservices.com.
Download the official guarantee notice (PDF, Dutch) · More information about the QR code
Cancellation, guarantee and complaints
The statutory cooling-off period for consumers does not apply to print made to your specifications or personalised for you. Contact us immediately if there is an error in your order so we can check whether production can still be stopped. For standard items that are not made to order, consumers generally have 14 days from receipt to withdraw. For now, these items are ordered by quotation. Before accepting, read the return instructions. You can also use the model withdrawal form (PDF, Dutch) for this purpose.
Is your print damaged, incorrect or missing? Email your order number and a description. If possible, include a photo of any damage. We will work with you to find a solution. Your statutory consumer rights, including the right to goods that conform to the contract, still apply.
Privacy
Work Package Services B.V. processes the data you provide for a quote or order, including contact details and product specifications and, for an order, the address, payment details and print files. We need these data to handle your request or perform our contract. Your cart and notes are stored in your browser. You can clear them using the shop’s privacy button.
When you request a quote by email, you share your details only when you send the email yourself. For online orders, we share the necessary data with our hosting provider, print partner and carrier for production and delivery. Brevo sends the order confirmation using your name, email address and order details. Mollie processes payments and invoices. If you choose to pay later, we share your contact details, delivery address, amount and items ordered with Klarna via Mollie for payment assessment. Read the Klarna privacy notice. Technical logs help keep the shop secure. Your browser connects to external servers to load fonts and some product images.
We do not use your data for newsletters without separate consent. We retain order and invoice details as needed for delivery, service and statutory tax retention requirements. Email us to request access to, correction, deletion, restriction or transfer of your data, or to object to processing. You can also lodge a complaint with the Dutch Data Protection Authority.